Customer Service On Location? Yes... We Have a App for That.
Global Vending now offers a revolutionary, hassle free way to report repair, maintenance, or any service requests, using our Mobile Request Web-App!
What Is It?
The Global Vending web-based mobile app provides easy, automated communication with your customers via their smart phone. Customers can receive important information, report problems, request new products, and more. We then track and respond to those issues immediately.
Want to see COVID-19 healthy & safety precautions? Need a refund? Out of a favorite item? Want to provide feedback? We provide a simple, convenient way for customers to contact you without ever having to bother the facility manager or pick up the phone. Whether you to request a refund, report a machine problem, suggest new products for the machines, or simply provide feedback, you can do so in a matter of moments with your phone.
You Don't Need To Download a Special App!
Every machine is clearly marked with a large sticker, depicting the mobile app. Simply go to the website URL printed on sticker. You will find a button called "CUSTOMER SERVICE" which will take you to an easy to fill out service request form. We receive the request and respond promptly!
Getting Machine Service Is As Easy As 1, 2, 3!
Open The App
Locate the sticker, prominently located on the front of each vending machine. Go to the website URL printed on sticker and tap a button called "CUSTOMER SERVICE".
We Get The Request
We will provide on-demand, fast response time to any issue, from a coin jam to a special product request.
We Respond - FAST
The MRP allows users to communicate directly with us. This simply convenient app keeps employees happy and more productive.
Finally - Less Vending Headaches!
Bulding managers no longer have to deal with the day to day activities related to vending machines.
The Mobile Request Platform allows you to eliminate the middle man.
Keep Your Focus
Employees communicate directly with the vending company, so you can focus on your core business.
No more fielding issues or concerns about vending service.
We can provide better, faster vending service, that will enhance your environment.